Blog

Last week we wrote about how to avoid to get a break-in in your hire car by leaving no objects visible inside. If you anyway should be so unfortunate to experience a break-in or have your hand bag or purse stolen while shopping then here is a good advice for how to make the theft […]

It is always a bad experience to get a break-in of your hire car. The break-in is always when a small or bigger object has been left visible in the car.  Even if you think that an empty shopping bag has no importance, whoever is going to steal it doesn’t know its empty until after […]

We really aim to be perfect and to pick you up from the airport without you having any waiting time at the courtesy bus stop – but we need your help. We have, for several years, had a free SMS service for our courtesy bus, so when we receive your SMS that you have picked […]

In March we made a client survey to learn your opinion about  smoke free cars in the Helle Hollis fleet. First of all we want to thank you for taking time to answer the survey.  We are very pleased with the massive response as this really helps us improve our service. More than 2000 clients […]

As you know we are always trying to improve our services.  One of the latest improvements is that from your online account you can directly choose the Fast Lane service if you  forgot to select it when you made your booking. As always, you will continue to receive an email before your arrival where we […]

Don´t forget that when you book your car online with Helle Hollis that you tick off the box for  “Hand luggage yes or no”.  If we know that you are only travelling with hand luggage we can have the courtesy bus ready to pick you up just after your arrival. A FREE sms service is […]

There are many advantages of the Home Owners´ Club membership –  but the most popular is the Free Fast Lane Service.   When the fast lane service is ordered we have your contract prepared before your arrival so all you have to do is to show your licence, sign the contract and pick up the car […]

As our IT team continues to improve the web site – the latest improvements are that a Home Owners Club member can see their Home Owners Club bonus amount for next year in your online account. *Go to your online user account. *Click on “view profile”. *You will see bonus amount available for next years […]

Our IT team are still at work non stop to further develop our website and implement some of those changes from your “wish list”. The latest new feature is to help out if you’ve changes to make after making your booking! From your user area you can now request modifications to future bookings that you […]

We can see that unfortunately many of our clients do get speeding fines while on holiday. Often the vehicle is captured by CCTV cameras on the motorway despite there being a warning about that speed limit control in place. If you see this sign then beware as there is radar control of the speed limit. […]