How do I request the courtesy bus service? The courtesy bus service is free of charge and is included in the rental rate. Please provide us with your flight number and the exact time of your arrival and you will help us to give you the best service. Once you have collected your luggage you can also send us an SMS to the number +34 638 444 690 with your last name. We will reply by SMS confirming that we are on our way. Please note that this mobile number only can be used for SMS and not to call us.