MALAGA AIRPORT collection Courtesy bus service: Included in your rental price is the transfer by courtesy bus to our Head Office which is situated just 800m from the airport terminal. Flights may arrive into Terminals 1, 2 and 3 but ALL passengers walk out of the doors of the Terminal 3 building. Directions: Even though the terminal at Malaga is new - the courtesy bus stop stays the same as before - in front of T2. Please check our website before starting your vacation! Our buses are running continuously to offer you a quick and efficient service, and by providing your correct flight arrival time and flight number you will help us to help you. If you have internet access from your mobile visit this webpage http://www.hellehollis.com/busmap/mobile/ to see the current position of the courtesy bus. You can also send an sms to + 34 607 47 64 41 with your last name when you have picked up your luggage and we will return with an sms to let you know that we are on our way. Please note that the mobile phone number can only be used for sms and not for making phone calls. The Head Office will be open 24 hours a day, 7 days a week. Click for Map If your flight is delayed and you will arrive after midnight, please contact us on phone number (+34) 95 224 55 44 so pick up can be arranged. There applies a night service fee of 20€ for pick up or return of the rental car between 00:00-07:00. Airport Express Service: Your car will be delivered to the airport terminal for a fee of only 20€. We will meet you in the arrivals hall when you have picked up your luggage. IMPORTANT INFORMATION Due to construction work at Malaga Airport the access road to the airport occasionally causes traffic jam. To avoid stress and the risk of loosing your flight we therefore recommend that you are at the Helle Hollis Head Office for returning your car at least 1½ hour before your estimated meeting time at the airport. Rental terms and conditions. The all inclusive rate includes: The CDW and Theft are subject to an insurance excess as outlined in our general insurance terms. The insurance excess deposit will be charged upon your credit card at the time of rental and returned to your credit card upon safe return of the vechicle. As an alternative to the insurance excess we can offer you an excess waiver as follows: And the super excess waiver will be 2 €/day in addition to the excess waiver. For 1 and 2 day rentals a 3 day Excess Waiver must be paid. Not available for group H. The excess waiver also includes a cancellation insurance so that should you need to return the car early we will issue you with a credit voucher for the remaining rental, provided that there are at least 3 days' rental remaining. FAIR FUEL POLICY Helle Hollis delivers the vehicle with a full tank of fuel which you must pay for upon arrival. When you return the vehicle we will refund you for every unused quarter of a tank. We cannot guarantee a specific model. YOUNG DRIVER'S INSURANCE Many car hire companies do not allow young persons to rent a car but with the Helle Hollis Young Drivers' Insurance we now make it possible. Our Young Driver´s Insurance is available for the rental of cars in group B. For higher car groups than group B the young driver must be on the contract as an additional driver provided that the main driver fulfills the normal age requirements. For drivers of 19 & 20 years of age the Young Driver´s Insurance is available for group B, C and D and for drivers of 21 & 22 years of age for groups E, Q , S, J and K. The charge is in addition to the Insurance excess. Not combinable with the Excess Waiver. SENIOR DRIVER'S INSURANCE We don´t have an upper age limit at Helle Hollis, however drivers of 75 years of age or over must purchase our Senior Driver´s Insurance. Rental terms and conditions. Included in the rate: Not included in the rate - Payable at counter: The CDW and Theft are subject to an insurance excess as outlined in our general insurance terms. The insurance excess deposit will be charged upon your credit card at the time of rental and returned to your credit card upon safe return of the vechicle. As an alternative to the insurance excess we can offer you an excess waiver for 6€ per day (grp. B) In addition to the excess waiver, we can offer a super excess waiver for just 2€ extra per day. Only clients who have purchased the super excess waiver are covered for damage to the undercarriage/engine sump, clutch, tyres, wheel trims and loss of antenna/car key. FUEL POLICY Pick up full, return empty. Your vehicle will be supplied with a full tank of fuel and must be returned empty. No refund will be given for unused fuel. Optional Extras Payment Method The rental rate must be paid for in advance by credit card. We accept the following credit cards: Visa, Mastercard. Those charges not included in the B basic rate can be paid for upon the vehicle´s collection by credit card or cash. Voucher Present the car hire confirmation upon pick up of the rental car. Failure to present the voucher means that the client may incur additional charges. YOUNG DRIVER'S INSURANCE Many car hire companies do not allow young persons to rent a car but with the Helle Hollis Young Drivers' Insurance we now make it possible. Our Young Driver´s Insurance is available for the rental of cars in group B. For higher car groups than group B the young driver must be on the contract as an additional driver provided that the main driver fulfills the normal age requirements. For drivers of 19 & 20 years of age the Young Driver´s Insurance is available for group B, C and D and for drivers of 21 & 22 years of age for groups E, Q , S, J and K. The charge is in addition to the Insurance excess. Not combinable with the Excess Waiver. SENIOR DRIVER'S INSURANCE We don´t have an upper age limit at Helle Hollis, however drivers of 75 years of age or over must purchase our Senior Driver´s Insurance. Special conditions applicable to the B basic rate IMPORTANT NOTICE for Home Owners’ Club members The Home Owners’ Club members won’t be allowed to take advantage of any of their club benefits when making use of the B basic rate, meaning that:
Pick up instructions
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Please also notice that you should calculate extra transport time for going from your holiday destination to the Airport since unexpected traffic jam can occur.
Rental conditions (All groups EXCEPT B basic - see below)
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The renter will be held responsible for any damages occasioned to the vehicle thorugh unauthorized use.
B basic Rental conditions
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